<aside> đź’ˇ Table of contents:

§1 Definitions

§2 ****Declarations and basic information

§3 Type and scope of the services

§4 Terms and Conditions of the service contract

§5 Terms and Conditions for the provision of services

§6 Transactions

§7 Deposits and withdrawals of cash funds and cryptocurrencies

§8 The service provider’s rights related to the implementation of a transaction and related to the operation of the website/app

§9 Complaints

§10 Intellectual property

§11 Terms and Conditions of termination of the service contract

§12 Exclusion of the service provider’s liability

§13 Personal data and Privacy Policy

§14 Changes of the Regulations and other provisions binding the users

§15 Final provisions

Current and previous versions of the T&C

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§1 Definitions

The following terms shall be understood as follows:

  1. Regulations – these Regulations, specifying, in particular, the principles of concluding remote contracts with or through Website as well as the principles of performance of these contracts, the rights and obligations of the Service Provider and the User, and the principles of complaint procedure;
  2. Service Provider – NINJA LABS-FZCO – a company established in Dubai freezone, UAE, bearing registration number DSO FZCO 17720 with registered seat at Dubai Silicon Oasis, DDP, Building A1, Dubai, UAE.
  3. Cryptocurrency – a transferable property right which is neither legal tender, electronic money nor a financial instrument. The list of Cryptocurrencies whose turnover, deposits and withdrawals are allowed on the Website/App is published on the Website/App. The change of the list mentioned above shall not constitute a change of the Service Contract;
  4. User – an entity which uses the Website/App;
  5. Consumer – a natural person using the Website/App in a manner not directly related to its business or professional activity;
  6. Service – providing Users with an electronic platform for the exchange of information and concluding Transactions, as well as other actions of the Service Provider, enabling the operation and use of the Website/App;
  7. Service Contract – the contract concluded between the Service Provider and the User, by acceptance of the Regulations by the User, which defines the principles of using the Services provided by the Service Provider by the User, the content of the Service Contract include: Regulations, table of fees and pricing posted on the Website/App in tab “fees”, KYC / CDD policy, privacy policy;
  8. Website – the Service Provider’s webpage operating under the domain ninjapay.me with all its subpages and tabs;
  9. App – the Service Provider’s Android or iOS app operating under the account with domain ninjapay.me with all its in-app services and features;
  10. Transaction – the contract of sale of the Cryptocurrency in exchange for another Cryptocurrency or in exchange for the Fiat Funds, concluded by Users through the Website/App, as well as deposits and withdrawals made by the User;
  11. Account – the User’s account created on its order on the basis of its personal data provided by the User and constituting a collection of data stored in the Service Provider’s Website/App and IT system concerning a given User, services providing for him, as well as the ordered, executed Transactions and concluded contracts;
  12. Login Details – data given or determined by the User (including OTP and OTAC) enabling it to access the Account;
  13. Fiat Funds – traditional currencies, i.e. those commonly recognized by governments as legal tender. The list of Fiat Funds whose turnover, deposits and withdrawals are allowed by the Service is published on the Website’s pages. The change of the list mentioned above shall not constitute a change of the Service Contract.
  14. AML / CTF risk assessment – evaluation as to whether transactions, behaviors, or a user create risks of laundering funds originating from illegal activities or financing of terrorism; performed by Service Provider, also with support from external service providers; as fulfillment of the obligation set forth guidelines published by international organizations and binding provisions of law.
  15. Delisting – removal of possibility to trade, deposit or withdraw of Fiat Funds or Cryptocurrencies on the Website. Delisting shall not constitute a change of the Service Contract.

§2 Declarations and basic information

  1. The Service Provider points out and warns that the main threat to every Internet user, including persons using services provided electronically, is the possibility of “infecting” the IT system by various types of software created mainly to cause damage, such as viruses, Worms or Trojans. In order to avoid the risks associated with this, including those that occur when you open an email, it is important that the User provides its computer which uses an Internet connection with an antivirus programme and constantly updates it by installing the latest versions of the software as soon as they are available on the market. The Service Provider also informs that particular threat related to the use of electronic services, including those described in these Regulations, are related to the activities of so-called hackers, aimed at breaking into both the Service Provider’s system (e.g. attacks on its website) and the Client’s system. The Client acknowledges, therefore, that despite the Service Provider’s use of various modern “defence” technologies, as described in the Security Policy published on the Website, there is no perfect protection against the above mentioned undesirable actions.